- Cancellation Policy:
At CashGullak, we understand that there may be instances where users need to cancel their purchases or transactions. The cancellation policy outlined below provides guidelines on how cancellations are handled:
a. Retailer’s Cancellation Policy: Users should refer to the specific cancellation policy of the retailer from whom the purchase was made. Each retailer may have different cancellation terms and conditions, including deadlines and eligibility criteria for cancellations. It is important to review and adhere to the retailer’s policies to initiate the cancellation process.
b. Eligibility for Cashback: Please note that if a purchase is canceled or returned, the eligibility for cashback may vary depending on the retailer’s policies. In some cases, the cashback may be reversed or forfeited if the transaction is canceled or returned. We recommend reviewing the terms and conditions of the cashback offer associated with the purchase to understand the impact of cancellations on cashback earnings.
- Refund Policy:
a. Retailer’s Refund Policy: Users should refer to the specific refund policy of the retailer from whom the purchase was made. Each retailer may have different refund terms and conditions, including deadlines and eligibility criteria for refunds. It is important to review and adhere to the retailer’s policies to initiate the refund process.
b. Cashback Refunds: If a refund is issued by the retailer for a canceled or returned purchase, the cashback amount associated with that transaction may be adjusted or reversed accordingly. This is to ensure that the cashback reflects the final amount paid by the user after the refund is processed. The exact refund process and timeline may vary depending on the retailer’s policies and processes.
- Contacting Support:
If users have any questions or require assistance regarding cancellations or refunds, our customer support team is available to provide guidance and support. Users can reach out to our support team via the designated contact channels provided on our website. Please provide relevant details, such as the order number and any supporting documentation, to expedite the resolution process.
While we strive to provide accurate and up-to-date information regarding retailer policies and cashback eligibility, it is important to note that the ultimate responsibility lies with the retailer. CashGullak acts as an intermediary platform and relies on the retailer’s policies for cancellations, refunds, and cashback eligibility. We recommend users review the retailer’s policies directly for complete and accurate information.
Please note that this cancellation/refund policy is subject to change without prior notice. Users are encouraged to review the policy periodically or contact our customer support team for the most up-to-date information.
By using our cashback website and participating in cashback offers, users agree to comply with the cancellation and refund policies outlined above.